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Representative State Clients

State of Arkansas Department of Finance & Administration

Performed a needs assessment for the State of Arkansas Department of Finance & Administration to document the functional requirements for a fully integrated statewide financial, human resource, and administrative system.  Developed a request for proposal for software and implementation services, assisted in software and implementation services evaluation and selection, and contract negotiations.

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State of Kansas Department Administration

The State of Kansas Department of Administration conducted a needs assessment of its existing statewide Financial Management System (FMS) in July 2001.  In June of 2006, the State engaged STA to update the original 2001 Needs Assessment Study.  The assessment included a cost-benefit study of various alternatives, including the possibility of acquiring and implementing a new statewide FMS.  The final report included a recommendation that the State proceed with replacing the Statewide Accounting and Reporting System (STARS) with a new FMS.

The Needs Assessment Update project produced the following deliverables:

  • Business Case Analysis – Developed to determine whether there is a compelling business case for undertaking a project to acquire and implement a new statewide FMS.
  • System Requirements Validation (functional and technical) – Developed to validate and document the functional and technical requirements for a FMS as well as document data conversion and interfacing system requirements, which will be included in a RFP(s) for acquiring FMS software and implementation services.
  • Implementation Best Practices – Developed to provide the State an understanding of viable deployment strategies.
  • Organizational Best Practices – Developed to provide recommendations regarding the composition and structure of the project organization and to provide best practices for recruiting, staffing, and retaining State staff for the project.
  • Budget Integration Analysis – Developed to document the State’s current budget system, provide an overview of the budget software marketplace, and make any recommendations that impact the integration between budget and FMS.
  • Human Resources / Payroll Integration Analysis – Developed to document how the current SHARP system should interface with the new FMS, and make any recommendations that impact the integration between SHARP and the proposed FMS.
  • Reporting Approach – Developed to provide a recommended solution for addressing any reporting deficiencies associated with statewide administrative systems and deficiencies.
  • Analysis of Alternative Solutions – Developed to provide alternative solutions for the State to consider if the State elects not to move forward with implementing a new FMS.

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Commonwealth of Kentucky Personnel Cabinet

Performing an engagement for the Commonwealth of Kentucky Personnel Cabinet to assist with the acquisition of a new statewide Human Resources and Payroll system.

Major tasks include:

  • Developing detailed system requirements for all Commonwealth agencies;
  • Assisting the Commonwealth with the development and issuance of a request for proposal for the acquisition of the HR/Payroll application and related implementation services;
  • Assisting with evaluation of proposals, selection of the HR/Payroll software and implementation vendor, and contract negotiations with vendors; and
  • Providing independent project management and quality assurance services during implementation of the new statewide HR/Payroll system.

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State of Louisiana Division of Administration

Currently assisting the State of Louisiana with a project to acquire and implement a new ERP system.  Assistance to be provided includes:

  • Quality assurance review of Request for Proposal and business requirements developed by the State;
  • Development of demonstration scenario scripts to be followed during vendor presentations;Development of a formal evaluation process to be followed during the selection phase;
  • Facilitation and support to the Evaluation Committee in evaluation and selection of the new ERP software and supporting implementation/integration services; 
  • Assistance in contract negotiations; and
  • Staff augmentation to the State for the project’s duration.

The scope of the ERP procurement effort includes:

  1. Software products and customizations as required to meet the State’s business requirements;
  2. Years 1-3 software product maintenance (this is for a period of up to three years but may be less based on the proposed implementation approach and schedule);
  3. Software product training;
  4. Implementation and integration services; and
  5. Years 4-8 software product maintenance and software upgrades (this period is for a fixed duration of five (5) years, and will include two software upgrades, one of which must be a major upgrade and include the migration to the new service-oriented architecture).

STA will provide staff augmentation in the following areas:

  • Evaluation and selection processes for a solution-based procurement of a statewide ERP system;
  • Project management/administration; and
  • Functional and technical subject matter experts.

 

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State of Minnesota Departments of Finance and Administration

Performed an engagement for the State of Minnesota Departments of Finance and Administration to assist with the possible acquisition of a new, fully-integrated statewide financial and procurement system.  STA was also engaged to provide expert advice regarding products and vendors currently available in the market, implementation best-practices, and lessons learned from other public sector implementations.  Major tasks include:

  • Assisting the State with development of a business case analysis to determine the economic feasibility of replacing the State’s MAPS system with a fully-integrated commercial off-the-shelf financial and procurement application;
  • Documenting “As-Is” business processes within the financial and procurement functions to identify opportunities for process improvement and operational efficiencies;
  • Documenting the State’s vision for future business processes through the creation of “To-Be” process documentation that incorporates planned process improvements and currently available software best-practices;
  • Developing detailed functional and technical system requirements for all agencies using the State’s “to-be” vision as a guide for identifying future enhancements in functionality;
  • Assisting the State with the development and issuance of a request for proposals for the acquisition of the new system software and related implementation services;
  • Crafting evaluation strategies and preparing an evaluation guide for conducting the selection process for the new system; and
  • Developing a report to summarize the activities, findings, and recommendations from the project.

STA performed a follow-up engagement to assist the State in evaluating and selecting a replacement for its statewide budget development system.  STA assisted the State with documentation of budget business processes and comprehensive system requirements, development of a request for proposal, and coordination of the evaluation process.

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State of Mississippi Department of Finance and Administration

In February 2008, the State of Mississippi selected STA to assist the State in evaluating the possible replacement or enhancement of the State’s legacy administrative systems.  Known as Mississippi’s Accountability System for Government Information and Collaboration (MAGIC) project, this project includes consideration of the State’s financial, procurement, and human resource/payroll systems.  STA’s engagement includes the following services:

  • Developing detailed functional and technical system requirements for all agencies;
  • Assisting the State with the development and issuance of a request for proposal for the acquisition of the enterprise resource planning software;
  • Documenting the formal evaluation process to be followed during the selection phase;
  • Creating demonstration scenario scripts to be followed during vendor presentations;
  • Performing a fit/gap analysis based on the ERP vendor's responses;
  • Documenting the impact that the ERP project will have on the state information technology infrastructure and staff;
  • Identifying, documenting, and proposing mitigation strategies for risks associated with the replacement or enhancement project; and
  • Developing a funding plan to determine whether there is a compelling business case for undertaking a project to acquire and implement a new statewide enterprise resource planning system.

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State of Nebraska Department of Administrative Services

Performed a study for the State of Nebraska Department of Administrative Services to analyze and evaluate current central agency (statewide) applications for adequacy and investigate the feasibility of upgrading and/or integrating such systems to increase efficiency and reduce costs.  The end result of this project was a strategic plan that included recommended enhancements, modifications, and replacements of current central agency systems; a proposed schedule for implementing recommendations; and funding requirements associated with the recommendations.

Completed a follow-up engagement to perform a needs assessment and requirements definition study, develop a request for proposal for a new integrated statewide financial and human resources system, and assist in system evaluation, selection, and contract negotiations.

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State of Nevada Department of Administration

Performed an engagement for the State of Nevada Department of Administration on behalf of the State Controller's Office, State Treasurer's Office, and Department of Personnel to define the high-level system requirements, technical environment, and estimated costs of implementing a state-of-the-art, fully-integrated statewide financial and human resources system for the State.  Major tasks included:

  • Development of high-level system requirements and documentation of required interfaces;
  • Review and assessment of current systems and technology platforms;
  • Review and assessment of alternative solutions that best satisfy the State’s needs (including a cost benefit analysis for each alternative); and
  • Development of an implementation plan for the recommended solution.

Completed a follow-up engagement for the State to develop detailed system requirements for the new IFS and provided assistance in selection of a vendor system that best met such requirements. The system provides statewide and user agency accounting, purchasing, budget development, fixed asset accounting, payroll and personnel functionality. Major tasks included:

  • Development of detailed system requirements for the above-mentioned central agencies and the Department of Transportation;
  • Development and issuance of a request for proposal;
  • Assistance in evaluating proposals, selecting a vendor system, and contract negotiations; and
  • Providing ongoing support to State executive management in resolving organizational, technical, and other issues associated with the project.

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State of Tennessee, Department of Finance and Administration

Performed an ERP automation assessment study for the State of Tennessee, Department of Finance and Administration to document the functional requirements and perform a vendor comparison analysis for a fully integrated statewide financial and human resources system.  Major tasks included:

  • Mapping and documentation of the State's "As Is" administrative business processes;
  • Development of a vision and strategy document to address the requirements of a new ERP/eProcurement system (including interfaces to/from other legacy systems);
  • Documenting potential process improvement opportunities, and potential changes that will be required to achieve the improvement opportunities, including state laws and regulations, as well as organization cultural changes;
  • Identification of interface requirements between the new ERP system (as envisioned) and statewide legacy business systems that will continue to operate and must be interfaced to the new system;
  • Preparation of a Request for Information (RFI) to be used in obtaining information from prospective vendors regarding their ability to meet the State's business requirements and estimated costs associated with implementing a statewide ERP/eProcurement System;
  • Fit/gap analysis based on vendor responses to the RFI;
  • Completion of a business case justification and cost-benefit analysis;
  • Development of a recommended procurement and funding strategy for acquiring the ERP/eProcurement software, together with associated consulting services required to successfully implement the software; and
  • Conducting briefings with the State's executive management on business case justification and cost-benefit analysis, as well as recommendations for deployment strategy, such as prioritization and sequencing of modules.

Currently performing an engagement to assist the State with selection of a statewide financial, procurement, and human resources system.  Major tasks for the current engagement will include the following:

  • Documenting the State's "As Is" and "To Be" administrative business processes;
  • Developing an RFP for selection of the new system; and
  • Providing independent project management and quality assurance services for the duration of the project's implementation phase.

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State of Texas Health and Human Services (HHSC)

Performed an engagement for the State of Texas Health and Human Services Commission (HHSC) to provide independent project management for the implementation of a fully integrated ERP solution (financial management, procurement and human resources) in the State's eleven (11) health and human services (HHS) agencies. Implementation was accomplished over several years in a phased approach. The Health and Human Services Administrative System (HHSAS) is an enterprise project of the HHSC to create a collaborative framework for common funds management, personnel management, and reporting across all HHS agencies.

As key members of the enterprise project management team, we analyzed the detailed system requirements, assist in the establishment of the hosted technical environment, and estimate costs of implementation for all agencies. We also provided quality assurance and risk management services.

Operating on behalf of the HHSC, the enterprise project management team monitored individual agency project planning, implementation, and post-implementation activities, and served as a central communication and coordination point for the overall implementation project. Major tasks included:

  • Coordinating the establishment of the HHSAS focus groups, comprised of functional area subject matter experts, to ensure the leveraging of resources and consolidation of business processes across HHS agencies in accordance with best business practices;
  • Ensuring the objectives and standards of the HHS enterprise are represented in the implementation efforts of the individual agency HHSAS projects, and ensuring that implementation resources are leveraged across projects, whenever possible;
  • Coordinating the development of new and/or additional HHSAS requirements and maintaining a database of Enterprise system requirements to document the fits, gaps and resolution of gaps in the ERP software;
  • Conducting focus group meetings to evaluate HHSAS requirements, and managing the resolution of gaps between HHSAS requirements and the ERP system;
  • Establishing enterprise standards and guidelines for project management, reporting, and documentation, and reviewing and approving all HHS agency required project oversight reports (e.g., initial project risk analysis, project development plans, risk assessment surveys, risk management plans and post-implementation reviews);
  • Communicating project activities and issues to the HHSAS Steering Committee, HHSC management, and State of Texas oversight agencies; and
  • Participating in the development of service level agreements and in the management of resulting contracts.

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Commonwealth of Virginia

The Commonwealth of Virginia has engaged STA to prepare a Business Case Analysis report for a proposed project to replace the Commonwealth’s legacy finance and purchasing system with a new statewide ERP system.  In support of this project, STA is using its Return on Investment (ROI) methodology to perform the following tasks:

 

  • Identify alternative solutions to meet the Commonwealth’s goal of a new statewide ERP system
  • Document ERP-enabled process improvement opportunities that result in quantifiable savings;
  • Review existing enterprise and agency-specific systems that may be replaced by the ERP system;
  • Identify planned new systems and upgrades that can be avoided through implementation of the ERP system;
  • Quantify savings from process improvements and replaced or avoided systems;
  • Document qualitative benefits (e.g., risk mitigation, improved reporting) that a new ERP system would yield for the Commonwealth; and
  • Prepare a final report of findings and recommendations relating to the business case analysis.

STA accumulates all anticipated costs for the new system and estimates the process improvements and systems replacement/avoidance that the new system could reasonably be expected to bring.  After gathering this information, STA performs a financial analysis over a predetermined planning horizon.  The results are validated with executives and staff to indicate the expected return on investment.

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State of Wisconsin Department of Administration

The State of Wisconsin Department of Administration engaged STA to conduct an Enterprise Resource Planning (ERP) System Feasibility Study in November 2004. As part of the study, STA was asked to conduct a high-level review of the State’s administrative systems (financial management, procurement, human resources, and payroll administration) to consider whether ERP was a “fit” for the State of Wisconsin and, if so, to identify which functional modules would provide the most immediate return on the State’s investment. Systems were evaluated based on: (1) potential for reducing overall State costs, (2) reducing State headcount, (3) adding functionality, (4) serving as a foundation for business process improvement, and (5) offering other tangible and intangible benefits to the State.

Using its proven Return on Investment (ROI) methodology, STA performed the following tasks for the State:

  • Conducted initial planning sessions to confirm overall project scope;
  • Reviewed and evaluated statewide administrative systems currently in use;
  • Reviewed documentation of the State’s hardware/systems infrastructure for potential of existing technology to support or integrate with ERP solutions;
  • Interviewed key administrative systems stakeholders at the enterprise-level and in the largest user agencies to determine their business system needs at a high-level as well as the ability for existing legacy administrative systems to meet said needs;
  • Developed an “As Is” vs. “To Be” business model that documented those systems that could be replaced by a statewide ERP system;
  • Quantified, with assistance from State staff, the major areas of savings and efficiencies to be derived from business process improvements associated with the implementation of a statewide ERP system;
  • Gathered high-level information on the costs of current systems, including full-time equivalent (FTE) positions involved in the use and support of each major system that would be replaced by a statewide ERP system; and
  • Calculated and documented the estimated costs and expected ROI of implementing and maintaining a statewide ERP system.
The results of the Study were presented in a report to the State’s Chief Information Officer. Recommendations from the ERP Feasibility Study were used to develop a request for funding included in the Governor’s budget request submitted to the State Legislature in early 2005.

STA completed a follow-up engagement to develop a comprehensive set of financial, procurement, and human resources requirements for inclusion in the State's RFP for acquisition of the new ERP system.

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Texas Department of Information Resources & Texas Building and Procurement Commission

Assisted the Texas Department of Information Resources (DIR) and the Texas Building and Procurement Commission (TBPC) with a study for the acquisition and implementation of a statewide eProcurement System to be used by all State agencies. The study includes the following major tasks:

  • Development of functional business requirements and technical requirements for a new statewide eProcurement system;
  • Development of an overall strategy for successfully deploying the eProcurement system;
  • Development of a Request for Offer (RFO) to support the acquisition and implementation of a statewide eProcurement solution in accordance with the eProcurement strategy;
  • Assistance in evaluation and selection of vendor offerings, and in contract negotiations;
  • Development of a cost recovery model for the new eProcurement solution; and
  • Performance of a fit/gap analysis for the selected eProcurement solution.

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Office of the Attorney General of the State of Texas

Provided consulting and expert services and assistance to the Office of the Attorney General of the State of Texas (OAG), on behalf of the States of Arkansas, California, Colorado, Delaware, Florida, Hawaii, Idaho, Illinois, Maryland, Michigan, Minnesota, Missouri, New Mexico, Nevada, New York, North Carolina, North Dakota, Oklahoma, Ohio, Oregon, Texas, Utah, Vermont, Washington, West Virginia, and Wisconsin, and the Commonwealths of  Kentucky, Massachusetts and Virginia in support of their multi-state antitrust investigation into  the proposed acquisition of PeopleSoft, Inc. by Oracle Corporation.

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Texas Department of Health

 

Assisted the Texas Department of Health in performing a needs assessment and requirements definition study for a new ERP system to include financial accounting, budget development, purchasing, asset management, inventory control, personnel management, and payroll administration functionality.

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Texas Department of Protective and Regulatory Services

Assisted the Texas Department of Protective and Regulatory Services during implementation of the Integrated Statewide Administrative System (ISAS) of Texas.  Project duties and responsibilities include project oversight, and management of the prototyping and acceptance test functions.

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Texas Comptroller of Public Accounts

Provided project management services on a multi-agency project initiated by the Texas Comptroller of Public Accounts to develop the functional and technical system requirements for the Integrated Statewide Administrative System (ISAS). This system is used by state agencies to address their internal accounting, purchasing, property accounting, and budgetary needs, and  interfaces with USAS, the State’s mainframe accounting system of record to which each state agency and institution of higher education must report its financial standing.

Participated in the design and implementation of the Uniform Statewide Accounting System (USAS) for the State of Texas. Actively participated in all phases of the project, including finalizing the functional and technical requirements and design of the system, providing agency support and end-user training, performing system testing, facilitating resolution of issues and problems, and developing user procedures and documentation.

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Employees Retirement System of Texas

Assisted the Employees Retirement System of Texas in implementing their PeopleSoft financial system.  Provided specialized assistance in coding block development, general ledger set-up, and cost allocation.

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Texas House of Representatives

Assisted the Texas House of Representatives in requirements definition, evaluation and selection of a new financial system to include accounting, purchasing, budget development, and property management functionality.  Performed independent project management in the implementation of KPMG’s Performance Series Financial System.

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Texas Department of Housing and Community Affairs

Assisted the Texas Department of Housing and Community Affairs (tdHCA) in selecting and implementing a new financial system to include accounting, purchasing, budget development, and property management functionality. Major tasks included: development of system requirements, development and issuance of a request for proposal, assistance in evaluating proposals, selecting a vendor system, contract negotiations, and quality assurance for the project’s duration.

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Texas Commission on Environmental Quality

Directed a team within the Texas Commission on Environmental Quality (formerly the Texas Natural Resource Conservation Commission) responsible for enhancing the agency’s accounting and administrative systems. At initiation, the agency’s financial and administrative systems infrastructure was near collapse.  Two years later, the team had corrected numerous systems deficiencies and accounted for $659,000 in actual or future annual savings to the agency through:

  • Elimination of antiquated, high maintenance mainframe applications;
  • Implementation of the Uniform Statewide Accounting System of Texas (USAS) as the agency’s internal accounting system of record;
  • Development and implementation of a new employee time system, a new accounts receivable and cash receipts system, a new cost recovery system, a new automated report distribution system, and a new labor distribution system;
  • Implementation of statewide payroll/personnel and property accounting systems;
  • Integration of these financial systems to the extent possible;
  • Changes to the agency’s telecommunications infrastructure.

Directed and managed all aspects of the systems projects, including systems development and design, policy and procedures development, training, hardware/software procurement, and installation.

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Texas Water Development Board

Assisted the Texas Water Development Board in a review and revision of its general ledger chart of accounts structure for budgetary and financial reporting purposes.

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Texas Youth Commission

Assisted the Texas Youth Commission in providing strategic planning services for its financial and procurement systems.  Major tasks included: (1) an assessment of  existing financial and procurement systems and processes, and the organization that supports them; (2) development of  high-level functional and technical system requirements for specified TYC financial and procurement systems in accordance with best practices commonly found in commercially available ERP systems; (3) development of alternative solutions and estimated cost analyses for addressing the Agency’s administrative systems needs; and (4) a recommended solution and an initial project workplan and scope statement to support the recommended solution.

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